Shipping policy

Last updated: September 9, 2026

With the Flow currently ships orders to addresses within the United States.

Order Processing

Orders are typically processed within 1–3 business days after the order is placed.

Processing times may take longer during holidays, promotional periods, or periods of unusually high order volume.

Once your order has been processed, it will be handed to the shipping carrier for delivery.

Shipping Times

Estimated delivery times are provided during checkout and/or on the applicable product page when available.

Shipping times are estimates and are not guaranteed unless a specific guaranteed delivery service is expressly stated.

Actual delivery times may vary due to factors outside our control, including:

Carrier delays
Weather
Holidays
Address errors
Customs or governmental delays
Transportation disruptions
Unexpected supplier or fulfillment delays

We will make reasonable efforts to keep you informed if we become aware of a significant shipping delay.

Multiple Products

If you purchase multiple products, your items may arrive in separate packages and at different times.

This can occur because products may be fulfilled from different suppliers or fulfillment locations.

You will not be charged additional shipping simply because your order arrives in multiple packages unless the applicable shipping charges were clearly disclosed before checkout.

Tracking

When tracking information is available, it will be provided to the email address associated with your order.

Tracking information may take some time to become active after an order has been shipped.

Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your purchase.

If you provide an incorrect or incomplete shipping address and the order cannot be delivered as a result, contact us at support@shopwiththeflow.com.

Additional shipping costs may apply if an order needs to be reshipped because of an incorrect address provided by the customer.

Lost, Stolen, or Delivered Packages

If tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the carrier directly.

If you believe your package was lost or otherwise not properly delivered, contact us and we will review the situation.

Shipping Delays

If we learn that your order cannot be shipped within the timeframe previously provided, we will contact you with information regarding the delay and, when required by applicable law, provide you with the appropriate option to cancel the order and receive a refund.